By visiting our InstaShops page, you can explore our categories and choose which one works for you (remember, if you don’t see your business model, just email us ). Mystery Shopping. Hotel mystery shopping lets you see how you’re doing from many different angles and can give you the full picture of how your guests experience your hotel. ReportAny non profit mystery shopping company can collect data, but it takes the experience and expertise of a partner like RBG to collect the right data – the data that’s going to work for you. Reality Based Group is one customer experience firm, specializing in mystery shopping related, video mystery shopping, interviews, pricing audits, & more. S. Companies in the heart of Manhattan and the other four major boroughs, including The Bronx, Brooklyn, Queens, and Staten. A partnership with Reality Based Group (RBG), a company specializing in customer experience solutions, to employ video mystery shopping through RBG’s GameFilm® solution. Be sure to check Shopmetrics and Sassie for opportunities in your area. SIS International Research is a legit global company that offers mystery shopping services, including research on customer service experience, products, competitive pricing, and retail audits and analysis. I have had a horrible experience with only one of these - Reality Based Group. Browse our directory of mystery shopping companies here. We collect relevant data on revenue-driving behaviors specifically tailored to your hospitality business. RBG has something for secret shoppers with a variety of tastes, so you can secret shop for breakfast, lunch and dinner at taco purveyors, pizza, chili and burger joints, casual and high-end dining venues, sports bars, steakhouses, theme restaurants, and family game centers. #RealData #MysteryShopping #MysteryShoppers…Mystery shopping is a great way to earn extra cash. 👉 Shoppers learned the importance of good angles in Video Mystery Shopping through role playing and answering specific questions. Mystery shopping is used to improve business processes, including quality. We were 1 of the 4 founding members of the Mystery Shopping Providers. At RBG, we want to make sure that you have all of the resources you need to become a successful mystery shopper. They pay monthly via PayPal or direct deposit. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. “The average mystery shopper is going to be someone who does it part-time, after work (and) on the weekends,” said Josh Stern, CEO of Reality Based Group (RBG). Beth442 New Participant 3m September 17, 2023 09:09PM. We value our mystery shoppers and we take tremendous pride in having the best shoppers in the industry. Services include Mystery Shopping, Enroll Match ® Admissions, Training, and My Guidance Coach ® Software. Shopper's Critique (SCI) has MERGED with Reality Based Group (RBG) over on Sassie! January 09, 2017. Over the years, we have perfected the art of video mystery shopping and we serve some of the largest companies in the world. Real Feedback™ is RBG’s evolution of the customer satisfaction survey, and it can shed light on how your financial services business is perceived, both by your customers and employees. tryintosellmystuf 1y September 02, 2023 05:17PM. RBG started originally as GAMEFILM, the world’s. Solutions we know will transform your banking business. Business Started Locally: RBG’s insurance mystery shops offer opportunities to explore rates and terms and evaluate customer service for a wide range of insurance services including coverage for autos, motorcycles, RVs, boats, home, fine jewelry and commercial property. Reviews from Reality Based Group employees about Reality Based Group culture, salaries, benefits, work-life balance, management, job security, and more. Mystery shopping is used to improve business processes, including quality. There are many in which you can do mystery shopping for this company. It’s the same with the clients of mystery shopping providers like RBG. Your team is then guided. With the rise of digital commerce and new go-to-market models, we can help brands and retailers manage and evolve. Measuring the Subjective. With Reality Based Group, you’re. Profile; 1,338 posts; January 26, 2023 01:02PM. Financial services written mystery shopping is perfect for assessing new customer feedback and your employees’ efforts to gain. Mystery shopping assignments are available all over the United States and Canada so there are plenty of shops for everyone. In simple terms, it is done to evaluate the leasing personnel and. RBG is legit, but scammers use the names of real MSCs to scam people. Take a proactive approach to the customer experience with RBG’s amusement park mystery shopping solutions. Just got an email. Since 1992, RBG has measured the customer experience from an objective point of view for some of the world's most respected brands with our mystery shopping. If you’re not a mystery shopper with RBG yet, visit our Shopping With RBG page today and create an account. Why Choose RBG Over Other Hospitality Mystery Shopping Companies? With RBG, you gain experience, expertise and our unique program design that can be developed to help you reach your specific goals. Shop, get paid, repeat. Market Force. First, here’s a little bit of background. Other hotel mystery shopping companies can gather data, but we make your data actionable and relevant. More Undefeated Content. RBG sales is a professional and well-regarded Mystery shopping Company. I just received a payment from RBG - but when I log into my account on their site, I cannot match up the payment, which appears in total, to which shops are included in that payment. Their solutions provide client partners a holistic view of their business and a road map to best practices for success. Do check the job against the online list of reported scams maintained by MSPA Americas. You are not logged into this Mystery Shop Provider's system. Our mystery shopping programs provide simple, objective observations of your staff and operations through the eyes of professional, undercover shoppers. They have assignments at hotels, restaurants, resorts, call centers/customer service departments, and more. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Virtual Reality. Video Mystery Shopping FAQ. A Little About Who We Are. Home AboutAdditional Customer Service Solutions for Restaurants. Sign in Client portal. RBG works closely with clients to determine the most probable areas of concern and designs the reports accordingly. See BBB rating, reviews, complaints, request a quote & more. These women have EARNED their reputations. They pay monthly via PayPal or direct deposit. We offer mystery shopping opportunities on both of our shopping platforms. Mystery Shopping Company Discussion; RBG not reviewing my shops? bradkcrew 100 3m. From multiple mystery shopping options to field audits, training, customer surveys, and more, RBG has a tool for seeing beyond the symptoms to diagnose the root problem in your company’s client-facing. Search online for the outfit's name along with words such as “review,” “complaint” or “scam. The last one was on September 7th. 00 Million in revenue and 94 employees. RBG takes property management and apartment leasing mystery shopping to the next level with our unique, tailored program designs that take into account your specific needs and goals. Become a mystery shopper for A Closer Look here. Solutions we know will transform your banking business. We are doing our part to report these scammers, but we need your help!How to avoid secret shopper scams. RBG is legit, but scammers use the names of real MSCs to scam people. Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008. Our top-notch hotel mystery shoppers are keyed into the most important performance indicators for the hospitality industry. Distance Rating. RBG Mystery Shopper, Clarksville, Arkansas. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. , Austin, Texas. CAPTCHA. This transaction allowed both companies to. Learn about. Audits. Mystery Shopper Magazine. Focus on retail and restaurants. You are given too many assignments in a short period of time, which is extremely stressful. Robin was a good scheduler, she followed the rules, treated shoppers with respect, and when she had to say no, she did, without being rude, condescending, treating them badly or cheating them out of money. At Reality Based Group, we know a lot of work goes into creating that fun experience. Reality Based Group (RBG): Solid mystery shopping company that’s mainly in the midwestern US. Home;. We know you’re an expert at what you do, let us be your expert in evolving your customer experience and taking things to the next level. • Gerard Boyles. Mystery shopping jobs are typically part-time work and don’t usually pay enough to replace a full-time job. Mystery Shopping Our mystery shopping programs allow you access to simple, objective observations of your staff and operations—through the lens of professional, undercover shoppers. We don’t often think of the words customer and government in the same sentence but governments provide essential services and. RBG’s insurance mystery shops offer opportunities to explore rates and terms and evaluate customer service for a wide range of insurance services including coverage for autos, motorcycles, RVs, boats, home, fine jewelry and commercial property. Market Force. Location of This Business. SASSIE Mystery Shopping Systems. We invented video mystery shopping with GameFilm. A free inside look at company reviews and salaries posted anonymously by. I've done many shops over the years for RBG and they have always been gone through editing quickly, some so fast you wonder if the report was even fully read, lol! I did a high out of pocket shop. Company Overview: Reality Based Group, based in Austin, Texas, is a “reality based consulting company that installs a self-funded, continuous business improvement process. These companies specialize in providing secret shopping jobs. Once armed with this information, the builders. ) they deny you reached out and then give you a 1. RBG’s video mystery shopping. BestMark. Reality Based Group was founded as GameFilm in 1992 in Houston, Texas by Joe Woskow. Please disregard any messages or checks you may receive from the following names, as they are NOT employees of SeeLevel HX. Mystery shoppers make an impact in their local communities by helping stores, restaurants, and banks become better places for consumers like you to visit. 4. More Undefeated Content. ) they deny you reached out and then give you a 1. Mystery Shopping. It is inteded to collect relevant data on revenue-driving. RBG’s Convenience store mystery shopping clients realize the competition for business is fierce and RBG relies on top notch mystery shoppers to assess the most important aspects of these unique stores, from customer service to internal and external cleanliness, product quality, and store displays. With RBG, we use solutions like written mystery shopping, video mystery shopping, phone mystery shopping, customer satisfaction surveys so you can deliver the type of customer experience that will have your customers singing your praises. Companies in the heart of Austin and the surrounding Hays, Travis, and Williamson counties can count on RBG to help ensure. Hourly pay range: $7 to $21. You could secret shop at burger places, pizza places, casual and high-end dining venues, theme restaurants, family game centers, steakhouses, and sports bars. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Up to $25 per shopping assignment: Reality Based Group: Up to $12 per hour: Shopper’s View: Up to $20,000 per year working full-time hours: SeeLevel: Up to $200 or more per day: Confero:Gain knowledge on this legitimate mystery shopping company, sign up and start making money ASAP!. BBB accredited since 3/30/2010. We will be moving everything over to Sassie and hope to accomplish that by April 1st. I interviewed. professional, undercover shoppers. We take tremendous pride in the level of service that we extend to our shoppers and we are grateful for having such a wonderful network of talented and dedicated mystery shoppers. Mystery Shopping Company Discussion; RBG delay in editing. With RBG mystery shopping, you gain an objective insight into your customer experience that will allow you to make the changes needed to improve your business. We stay committed to helping businesses like yours gain insights and gain a competitive advantage through Mystery Shopping. The "Most Likely Range" represents. Be sure to check Shopmetrics and Sassie for opportunities in your area. The company was given a Shopper’s Choice award from the MSPA in 2019. I did not work here. Shoppers Critique, a division of Reality Based Group (RBG), is not only the. Redditmail4me •. We know hospitality mystery. 06 per hour for Customer Experience Verifications. RBG sales is a professional and well-regarded…See this and similar jobs on LinkedIn. Not much input allowed in scheduling or assignments. ReportMystery shopping scorecard design is crucial to your success. com for assistance. 3. You can. If you’re just going out for a day of shopping or a special downtown dinner, enjoy the luxury of valet parking as a secet shopper – for free!. With RBG, businesses can now provide an out of this world customer experience unmatched by any other business in their field. Here at Reality Based Group™, we utilize GameFilm® technology to improve your processes and boost customer service. With retail mystery shopping you can separate these types of factors from typical transaction. The shopper should remain upbeat and positive in dealing with the property manager’s follow-up inquiries and ultimately blame the delayed decision on an unnamed partner or higher up. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Coyle Hospitality Group 244 Madison Ave #369 New York, NY 10016 Email: [email protected]. learn more. Shop. Shoppers Critique International (SCI), a division of Reality Based Group, has devoted over 40 years to helping companies lead with the best customer experience through its mystery shopping evaluation services. 4. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. 2. RBG pioneered video mystery shopping in 1992 and we have been committed to quality ever since. A one-size-fits-all approach may get standard results, but will never reach the higher ROI levels of a truly effective mystery shopping program. Mystery shoppers with this company have collectively completed more than 100,000 jobs and more than 1,000,000 surveys. We know hospitality mystery shopping and have been doing it for more than. Whether it’s video mystery shopping or a pricing audit, RBG has access to the most qualified shopper database. . Focus on the Customer ExperienceThe Foundation of Great Customer Service is Knowledge. RBG Shoppers are Focused on Quality. Join. Any time you cancel a shop well in advance or can’t complete it (due to a shopping site being permanently closed, not answering phone, etc. I have done 27 shops for RBG so far in 2023. 1. The average Reality Based Group salary ranges from approximately $32,000 per year for Mystery Shopper to $99,000 per year for Operations Associate. We have included instructions for the above browsers if you are uncertain as how to enable cookies. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. In a fast-changing retail environment, staying close to shoppers and channels is crucial. This transaction allowed both companies to grow their respective. Our closed-loop approach helps you achieve. Hi! I got a job offer to be a mystery shopper at second to none, and they are gonna paid me $300 per task. Looking for mystery shopping opportunities? If so, RBG has a solution for you. 3. Getuigenissen van RBG Mystery ShoppersWe hebben enkele van de bestemysteryshoppersin de branche en we doen altijd een stapje extra om hun succes en tevredenheid te garanderen. Workers can score everything from free food to extra money when they work for a mystery shopping company. Redditmail4me • 2 yr. @rbgisreal. 1 like. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Amusement Park Insights & Solutions. Our closed loop spa mystery shopping process focuses on. Hours worked per week/ per assignment are far beyond what is actually paid in salary, because the position is salary based. iSecretShop (Most mystery shopper jobs on the platform pay around $5) iSecretShop is a mystery shopping platform that offers both an app and desktop browser. Home; About. The city is located just 30 miles northwest of Washington D. All of our programs are tailored to your objectives, while delivering ROI. Acquired by RBG in 2022. the magic really begins. Almost no group of people is required to be more flexible than college. How to protect yourself from this scam. Confero: Works with well-respected brands across the US. Benefits to becoming a mystery shopper include opportunities to: Earn extra. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Other job duties may include: Visiting retail stores to observe customer service. They’re big on video mystery shopping, but they conduct almost any kind of mystery shopping service you could imagine. The Better Business Bureau offers a few tips to avoid falling victim to this type of scam: Check the Mystery Shopper Professionals Association database. Mystery shopping and auditing opportunities are for independent contractors only. The reports for hotel mystery shopping assignments are somewhat longer and more detailed than other types, but the rewards are worth paying close. 👉 AND… RBG. We would like to show you a description here but the site won’t allow us. Gift giving, for many, is the best part of holiday celebrations. Ipsos Mystery Shopping: Choose your country. And I applied yesterday at LinkedIn they responded today. As you will quickly determine, the longer a mystery shopping company has spent in the industry, the better the chance they have of giving you a fair and honest assignment. With RBG’s Mystery Shopping Programs, over 2,000 customers have been able to create meaningful and extraordinary experiences with their customers. Showing: 1 results for Mystery Shopping near Victoria, BC. We have included instructions for the above browsers if you are uncertain as how to enable cookies. Loading. Based out of Austin, Texas, RBG is one of the four founding members of the MSPA. Profile; 545 posts; September 20, 2023 01:24PM. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Salary information comes from. We would like to show you a description here but the site won’t allow us. More Undefeated Content. RBG collects and evaluates data in several ways to help you get the most out of our mystery shopping program. Create an efficient and effective retail strategy. C. I have had a horrible experience with only one of these - Reality Based Group. RBG has a mission to ignite leaders who know how to work their own genius, taking their teams and organizations to greatness. Search for shops with our Facebook app! JobSlinger search on Facebook. Both Nikki and Elise have done to these things to me me to many other shoppers. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. You can. Data collection is just the tip of iceberg at RBG. The Better Business Bureau offers a few tips to avoid falling victim to this type of scam: Check the Mystery Shopper Professionals Association database. Leverage BARE International’s 35+ years of experience that has taken this tried and true method to new levels to evaluate your customers’ experiences. Never sign up for MSCs from a random email. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Audits. We will be moving everything over to Sassie and hope to accomplish that by April 1st. Reviews from Reality Based Group employees about working as a Mystery Shopper at Reality Based Group. 2. Using solutions like written mystery shopping, video mystery shopping. Reality Based Group is the industry leader in mystery shopping for eCommerce businesses & sites. Apply. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation. 2. I did mystery shopping a few years back through 2 companies direct. Not a BestMark mystery shopper? Sign-up. Reality Based Group. For over 25 years, we’ve been studying film analyzing millions of customer. Be sure to check Shopmetrics and Sassie for opportunities in your area. A bank can have homemade chocolate chip cookies, creamy lattes, and a fresh bowl of water for your dog in the lobby, along with aromatherapy and tiny tinkling waterfalls, but if you get subpar. Robust, Skilled Shopper Database. We conduct both written and video mystery shops throughout the United States and Canada and we are constantly growing. Improve your customers’ experience today with our closed loop approach focusing on continuous improvement through clear and objective training and. Yes, reliable transportation is needed for local work as well as getting to and from the airport. How Mystery Visits Work. RBG offers ecommerce mystery shopping solutions that fit your needs. As a census-designated place in Loudoun County, Virginia, Ashburn had a population of 43, 511 in 2010. Reality Based Group, Inc. 3. You are given too many assignments in a short period of time, which is extremely stressful. BARE hires mystery shoppers to do in-person or over-the-phone customer chat or video visits. These surveys can be customized to deploy via receipt, email, or direct mail. . Customer Surveys Real Feedback™ evolves the customer satisfaction survey and gives you valuable insights into your business. BBB File Opened: 1/18/2010. But there is a mystery lurking within the world of mystery shopping. Years in Business: 31. Welcome to the World of Restaurant Mystery Shopping As an RBG secret shopper, you can enjoy all types of food at new places as well as your favorite places all over town – and all for free! With today’s tight economy, it’s often difficult to find money in your budget for such indulgences. AmericasWe know you want your customers’ banking experience to be a great one. Property management mystery shopping is where RBG started and we have more than twenty years of experience creating great customer experiences for property management customers. 05/11/2023. By conducting shops and providing objective feedback on your experiences, you help our. The Results Donor satisfaction rose to 93% from 54%, organization profit margin rose between 8 to 10%, and sales-per-square foot increased by 15%. Report Why Choose RBG Over Other Airline Mystery Shoppers? With RBG, you gain a powerful ally you can trust when it comes to delighting your customers. Flexibility. Like any industry, the mystery shopping industry has made much advancement in the last twenty years. Clients use these assessments to assess manager performance as well as evaluate prospective tenants’ positive and negative comments about their properties to reduce vacancies and. As founding members of this organization, RBG has access to the top Gold and Silver-certified mystery shoppers across the globe. Mystery shops have flexible time frames, so you can easily fit assignments into your personal schedule whether you’re still on the job, working part-time or have all day and night to shop. Find out why our mystery shoppers are top rated by filling out our form or get in touch with a professional Reality Based Group team member right now by calling us at 1-877-990-3456. All of our programs are tailored to your objectives, while delivering ROI. Real Feedback™ Real Feedback™ takes the customer satisfaction survey to the next level with RBG’s tried and true techniques. A significant portion of the world. Moreover, RBG has more than twenty years of expert experience in the customer experience. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. You may have to assess an agency through a telephone interaction, in-person visit, or a combination. It’s easy to qualify as a mystery shopper at RBG because they offer many different opportunities. Apartment mystery shopping is an anonymous evaluation of the on-site leasing personnel and property as seen from the renter’s viewpoint. With RBG, you benefit from our closed loop mystery shopping and customer experience solutions. Personal Shopper in Boydton, VA. We work hard to guarantee we’re collecting the right data by focusing. Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008. From multiple mystery shopping options to field audits, training, customer surveys, and more, RBG has a tool for seeing beyond the symptoms to diagnose the root problem in your company’s client-facing operations. As Georgia’s capital city and a metropolitan area that’s home to 5. With RBG, you benefit from our closed loop mystery shopping and customer experience solutions. Monday 8AM–6PM Tuesday 8AM–6PM Wednesday 8AM–6PM Thursday 8AM–6PM Friday 8AM–6PM. No. Our brand evaluations are guaranteed to bridge the gap between your product and its distributors. Audits. com. What will you do to turn your life around? 212. 1. This award is voted on by people who complete mystery shopping jobs, and it means BARE was one of their favorite companies to work for. Our comprehensive, customized solutions provide in-depth insights into customer service, store operations, and product availability so that our clients can make informed decisions. Mystery shopping clients have access to reports for training and evaluation. Some of its notable clients include Texas Roundhouse, SportsClips, Cinnabon, and GoodWill. . Secret Shopper is a. 9500 Arboretum Blvd Ste 120, Austin, TX 78759-6328. They never want to pay the reimbursements on time. Average Reality Based Group hourly pay ranges from approximately $12. The following areas are most likely where competitors are gaining an advantage and where extra effort and improved strategies may turn the tables. Company Overview: Reality Based Group (RBG) has been rooted in the mystery shopping industry for over 22 years. Their client list has a lot of different types of restaurants ranging from sandwich shops to casual dining, fast food, and even bars! Choose ones that are conveniently located. Check out the list below to find the mystery shopper company that best fits your needs! 1. More Undefeated Content. Get paid to experience the world’s leading brands! The Ipsos Mystery Shoppers are paid to act like regular customers, evaluate and report the quality of services provided at various businesses. Expert training and coaching is part of every program we offer at RBG™. Owners and managers depend on your objectivity and communications skills to point out their strengths and weaknesses in their employees’. Our mystery shopping programs are guaranteed to provide you with the actionable insights you need to improve your website visitor experience. And even once these clients get to the point. From the food to the atmosphere to staff interactions, RBG can. They must have a good eye for detail, good writing and grammar skills, and must be capable of being totally objective. Most shops require shoppers to be at least 18 years old – so there are many opportunities across the nation. Secret Shopper. Did 5 for them in WV in the last 2 weeks. RBG reaches out internationally as one of the historically influential players in mystery shopping. 1365 | C: 512. ED medications interact adversely with some other medications, most notably nitrate-based drugs, such as those used to treat erectile wht is viagras generic drug dysfunction (Viagra, Cialis, and Levitra, for example), counterfeit versions of. Do contact the issuing bank listed on any check you. Learn how RBG uses GameFilm ®, mystery shopping, and other tools to solve any CX problem and achieve undefeated CX. A couple things to keep in mind. Our government mystery shoppers operate with quality so you can trust the feedback they provide. She is a real life karen. We are now a full-service mystery shopping company. of Mystery Shops Completed: 2,000,000+. Learn how to become a mystery shopper and earn money by documenting your experiences at various businesses. Pooch52 100 9y February 26, 2013 08:25PM. You can do mystery shopping via phone, video, written, or online. You can use either of these to look for and complete secret shopper jobs to. Reality Based Group offers a comprehensive variety of solutions for analyzing your business’s performance and effectiveness. Delight your customers, drive revenue. Reality Based Group gives you the opportunity to experience your restaurant from a guest perspective. 2,285 likes · 6 talking about this · 5 were here. From 1 to over 3000 locations we can tailor our programs to fit your needs. Weeding through all the SCAMS, I bring you detailed inform. Are you interested in becoming a mystery shopper or a merchandiser for Sentry Marketing Group? If so, you need to click the sign up button on this webpage and create your account. Who We Are; Client Partners; Our Team; Industries Served; Blog; Client Login; Careers;. RBG prides. RBG insurance mystery shoppers assess agents on several levels. At RBG, we specifically concentrate on actionable behaviors that can be trained and coached to for the greatest positive impact on the customer experience. Mystery Shopping Company Discussion; Quick RBG question. Learn about Reality Based Group in popular locations. Find out why our online experience is top rated by filling out our form or get in touch with a professional Reality Based Group team member right now by calling us at 1-877-990-3456. According to their website it states, “Reality Based Group. Search online for the outfit's name along with words such as “review,” “complaint” or “scam. Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more. Mystery shopping for financial services relies upon trained mystery shoppers to report their objective experiences. Let’s start a project, get in touch, or just say, "Hello!"A winner’s spirit. Get info about our mystery shopping services & get a quote. RBG. Because of its strategic location in Northern Virginia, Ashburn is home to the largest metro data center in the U. RBG is a customer service expert who specializes in improving the total customer experience. A strong work ethic. An associate’s attitude is usually detectable by their tone of voice, an observation RBG’s seasoned phone mystery shoppers easily identify. Additionally, any of our solutions can be combined as necessary to fit your needs. Location of Corporate Headquarters: Austin, Texas. Reply. Press/ Blog Subscribe to. Additionally, any of our solutions can be combined as necessary to fit your. Virtual Reality. Whether we’re using video mystery shopping or price auditing, we make sure to evaluate your business from all angles so you can get a complete and accurate measure of the data you’re using for evaluation.